Vision and Values
As a family-owned company, Merz Aesthetics takes a long view of success. We succeed by earning the confidence of the people we do business with each day, year after year. From our scientific expertise developed over more than a century to our relentless focus on customer needs, the Merz way means your success is our success.
As we look to the future, our long-term vision is for Merz Aesthetics to become the world’s most admired, trusted and innovative aesthetics company. This is an ambitious goal, rooted in our exceptional ability to understand the perspectives of our customers and patients and to build long-term partnerships capable of meeting those needs.
Thanks to an excellent product portfolio, strong regional products, in-house R&D capabilities, a global footprint, and committed shareholders and employees who support our strategy, the Company is fully equipped for future growth and success.
Our founder, Friedrich Merz, was known for inventing products that people really needed, and he cared deeply about helping people to look and feel better. The question he posed to himself with every new task was “What is needed?” We are proud to carry on that tradition at Merz today as we continue to improve the lives of people all over the world.
Our core values are the principles that unite and define the Merz Aesthetics way of working in every part of the world. As employees, leaders and affiliates of Merz Aesthetics, these are the mindsets and behaviors that we actively cultivate, support, and reward.
Persist in innovation
Innovation is the lifeblood of our company and the key to our continued growth. We effectively identify and relentlessly pursue the scientific developments and strategic investments that will drive our long-term success. We support Merz Aesthetics culture of innovation by empowering employees, rewarding risk-taking and encouraging personal accountability.
Commit to customers and colleagues
In all our work, both with customers and colleagues, we build lasting relationships based on trust, respect and integrity. We strive to demonstrate our open and collegial company culture at every opportunity, and we actively seek feedback from our partners, knowing that it makes our relationships stronger and more productive.
Deliver trusted results
We are proud to share the Merz Aesthetics heritage of providing high quality and scientifically backed products and services for over a hundred years. We uphold high ethical standards throughout our company ensuring that our promises, work and results are trusted for years to come. We take a long-term view and we are committed to delivering profitability and financial sustainability for many years to come.
Our operating norms
Our rules of engagement, or operating norms, set standards and expectations for active engagement within Merz Aesthetics. They represent the behavior we count on from all Merz Aesthetic colleagues around the world and the practices our customers can expect from us.
Assume positive intent. Obligation to engage. Collaborate cross-functionally.