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Please fill out the form below so that we may best support you. Please contact Customer Solutions at 1-844-469-6379 to report a product complaint, adverse event, submit a product order, or for order or account-related inquiries.

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For patients/caregivers: Please consult with your treating Healthcare Professional, regarding any medical treatment or advice.

If reporting a product complaint or an adverse event, please call: (Customer Solutions) 1-844-469-6379

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If you do not wish to send an email, please see the contact information below.

Merz North America Headquarters
6501 Six Forks Road
Raleigh, NC 27615
Phone: 919.582.8000

Customer Solutions
Phone: 888.972.4588
Hours: Monday-Friday, 8:00 AM to 7:00 PM ET

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