Forms: Consumer - Merz Aesthetics

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Thank you for reaching out to Merz Aesthetics.

Please select from the following options, so that we may best support you. Please contact Customer Solutions at 1-844-469-6379 to report a product complaint, adverse event, submit a product order, or for order or account-related inquiries.

Consumer and all other individuals

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For patients/caregivers: Please consult with your treating Healthcare Professional, regarding any medical treatment or advice.

If reporting a product complaint or an adverse event, please call: (Customer Solutions) 1-844-469-6379

This site is intended for United States residents.

If you do not wish to send an email, please see the contact information below.

Merz North America Headquarters
6501 Six Forks Road
Raleigh, NC 27615
Phone: 919.582.8000

Customer Solutions
Phone: 888.972.4588
Hours: Monday-Friday, 8:00 AM to 7:00 PM ET

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